Implementation and change delivery: Transformation programmes

"Embark on transformative journeys, successfully aligning your organisation's vision with comprehensive programmes that drive innovation, efficiency and long-term impact."
As well as helping our clients devise and develop programmes of technology and digital innovation and change, we are also often asked to support our clients as they implement these programmes.
Sometimes we are asked to provide comprehensive support to oversee the programme governance, whilst at other times we may be asked to support specific workstreams or projects – providing specific expertise, technology skills or market knowledge where necessary.
Key though, is that our team can help you transform your organisation's strategic vision into reality; helping you to deliver ambitious programmes of change with confidence and effectiveness.
Why Adapta
Adapta’s experience tells us that – although the choice of technology solutions and partners is vital – technology programmes are not merely technology projects. Governance structures, excellent communications, expectation management, and commercial relationships are all vital elements of any programme of change. Our team will bring expertise, experience and insight that will provide an added level of assurance and confidence to everyone involved in your programme, helping ensure that everything stays on track.
What our clients say


Alison Seabrooke
Chief Executive, Bank Workers Charity
“Adapta helped BWC to quickly articulate its technology vision into a suite of workstreams and, provided support for each of them. Adapta were flexible and responsive throughout, adjusting their support to meet BWC’s needs.”


Stephen Hammersley
Chief Executive, Pilgrims' Friend Society
“Adapta were pivotal to the successful implementation of some mission critical change projects. They brought us expertise that we lacked and supported us through all phases including specification; design; tendering and implementation - and they were nice people to deal with – respectful of our values and way of working.”


Emma Revie
Chief Executive, Trussell Trust
“To achieve the level of change we saw in 6 months without the support of Adapta would have been impossible. Shortly after completing the project the pandemic hit. Without the work completed by Adapta, our organisation would not have been able to weather the pandemic and keep working.”


Niall Larkin
Former Operations Director, Dementia UK
"I have always found Adapta to be professional, diligent and responsive in their work and the work they do produce is of a high standard, with a robust understanding of the needs of the charity sector. I would recommend working with Adapta as they consistently produce good results."


Alex Beard
Deputy Director, Tate
"The review was challenging as it highlighted a number of areas for improvement. But a particular strength was the way in which Adapta communicated their findings and conclusions to us, enabling a constructive and forward-looking response."
Our experts

Mark Luckins
Principal Consultant
07847 415748
Email
Mark advises senior leadership teams to help them navigate the world of digital technology. He helps charities and third sector organisations determine the right digital, data and...

Hamish
Programmes and Business Solutions Associate
Hamish is an IT professional with over 30 years’ experience. He specialises in IT enabled business transformation with a focus on ensuring clients get the best business value from their IT investments. He has extensive knowledge of ERP, CRM and HR systems...

Deji
Programme Management Associate
Deji is a highly qualified management consultant with 8+ years' experience in leading and supporting on large-scale transformation programmes across central and local government. His key areas...
Mark Luckins
Principal Consultant

Mark advises senior leadership teams to help them navigate the world of digital technology. He helps charities and third sector organisations determine the right digital, data and technology strategies to enable their mission. In his career, Mark has held various technology leadership roles and has achieved numerous certifications (ITIL, CISSP, PRINCE2, MCSE); academically, he holds a degree in “Operations Research” (better known today as ‘data science’). He helps charities grow the right organisational capabilities to support their current strategic priorities as well as generate value in the longer term. He advises on the specialist staffing and suppliers required to deliver as well as staff and SLT skills more widely. Mark often acts as a fractional “digital technology director” advising senior leaders on digital transformation agendas, major technology investments or simply how to make data and technology provide more value. Mark also regularly helps our clients to kickstart innovation or major new projects, or conversely to turn around stalling or failing change processes. Mark has extensive experiencing working across third sector organisations including marketing, fundraising, beneficiary/member service provision and corporate (finance, HR, IT/facilities). Mark has worked in large international charities (Plan International); the public sector (Houses of Parliament); small international charities (Marine Stewardship Council); UK charities (Crisis) and the education sector (ICAN). He managed teams of over 30 and has built teams from scratch. He has delivered major multi-million projects (CRM, website and data architecture) as well as smaller projects; and he is regularly involved in innovation and helping to save money and reduce overheads. He prides himself on providing commercially realistic, rightsized advice appropriate to the maturity of the organisation.
Hamish
Programmes and Business Solutions Associate
"After a long career working in the ‘big 4’ consultancies I want to use my experience to help organisations whose goals and ethos align with my own. That is why I want to focus on the not-for-profit sector."

Hamish is an IT professional with over 30 years’ experience. He specialises in IT enabled business transformation with a focus on ensuring clients get the best business value from their IT investments. He has extensive knowledge of ERP, CRM and HR systems and was a founding member of the Deloitte Enterprise Architecture group which focussed on the selection, implementation and strategic use of Commercial of the shelf (COTS) software. Hamish has helped over 100 organisations find, implement and embed the best solution for their needs. These include housing associations, membership organisations, local authorities, government agencies and many other not for-profit and commercial organisations Hamish’s NFP clients include the Royal Society of Medicine, the Labour Party, UCAS, Cancer Research UK, Orbit Housing Association, William Sutton Trust, Bourneville Village Trust and many local authorities. Hamish’s first degree (BA Hons) was in Religious Studies at Lancaster University, and after graduating he embarked on a career in IT. He is PRINCE2, MSP and TOGAF qualified and completed CIMA part 1.
“Hamish is especially adept at aligning project outcomes and system architecture with organisational objectives, ensuring that all projects meet both functional and strategic goals. He is highly collaborative and works seamlessly with colleagues at all levels across the organisation.”
Deji
Programme Management Associate

Deji is a highly qualified management consultant with 8+ years' experience in leading and supporting on large-scale transformation programmes across central and local government. His key areas of specialism include: • Business case development • Economic and financial analysis • Regulatory impact assessment • Quantitative and qualitative research • Policy and strategy development • Project and programme management Deji is an APMG-accredited Better Business Cases™ Practitioner with extensive experience in developing, assessing and gaining approval for high-value business cases across government, in line with organisational and HMT Green Book requirements. His business case experience spans across a broad range of sectors including housing, transport, health and social services, education, technology, nuclear and the environment. Deji currently operates as a freelance consultant across the public sector, having previously spent six years working at Deloitte and Ernst & Young. He is also a PRINCE2® Practitioner and AgilePM® Practitioner with an in-depth understanding of best practices in project and stakeholder management.
Rachel Rand
Strategic Director - Finance and Corporate Services, NCB
"I would not embark on any IT project without first meeting with Adapta to understand how they feel they could support me. I have found their guidance and practical support invaluable…"