Implementation and change delivery: Change planning and readiness preparation
"Navigate change with confidence, planning and preparing your team for successful transitions, and ensuring that the organisational prerequisites for project success are in place before you set off on the change journey."
It can be quite daunting embarking on a new technology project. Many organisations hold memories of projects that didn’t deliver the expected benefits, or which seemingly never ended, went over budget, or resulted in staff fatigue. On top of that all, you may well be dealing with your regular day-to-day workload at the same time.
Why Adapta
Adapta’s team of experienced, senior consultants have been there and done it many times before – with knowledge of the pitfalls and missteps that often befall these projects. We can help you embrace innovation and change whilst also managing risk, ensuring that you start your technology change project on the right foot.
Clients
We have helped many charities, membership organisations and other non-profit organisations with their Change planning and readiness preparation projects. Below are examples of just a few of the organisations we have worked with.
What our clients say
Alison Seabrooke
Chief Executive, Bank Workers Charity
“Adapta helped BWC to quickly articulate its technology vision into a suite of workstreams and, provided support for each of them. Adapta were flexible and responsive throughout, adjusting their support to meet BWC’s needs.”
Emma Revie
Chief Executive, Trussell Trust
“To achieve the level of change we saw in 6 months without the support of Adapta would have been impossible. Shortly after completing the project the pandemic hit. Without the work completed by Adapta, our organisation would not have been able to weather the pandemic and keep working.”
Sunil Mir
Deputy Director - IT, ActionAid UK
"Adapta's team provided invaluable guidance throughout every stage of the project. They expertly navigated the complexities of Dynamics CRM, offering clear explanations, practical solutions, and proactive problem-solving."
Tim Foxon
Finance and Operations Director, NYO
“Adapta’s real added value was in how they helped us understand how we could evolve to use data, digital and technology to support both our strategic objectives and the needs of our various audiences. We now have a focused plan of action, informed by their expert knowledge of the technology and partner landscape"
Michelle Dixon
Former Director of Communication, King’s Fund
"Adapta has an expert and practical approach that means we can be ambitious about what we want to achieve, but realistic about the work and planning required to get there."
Romilly Gregory
Systems Architecture Manager, Oxfam GB
"Adapta has provided Oxfam with a professional and authoritative service. They gave us timely and well-targeted advice both about the CRM market and about sensible approaches to the project. They have a solid understanding of the charity sector."
David Slavin
Data Systems Manager, BBC Children in Need
"Adapta's knowledge of the market was invaluable in helping us cut down the number of suppliers we needed to approach. They came on-site for workshops and helped engage our system users to the point where they all came away excited for change. Working collaboratively with Adapta worked really well. Adapta were really professional and positive to work with, and we felt very supported throughout the process."
Denise Spence
Chief Executive, Girlguiding Scotland
“Thank you to Adapta for your professional support with helping us procure a new integrated retail solution. We welcomed the research and the chairing of the sessions with potential suppliers. It was a rigorous process and we needed the external advice!”
Our experts
Mark Luckins
Principal Consultant
07847 415748
Email
Mark advises senior leadership teams to help them navigate the world of digital technology. He helps charities and third sector organisations determine the right digital, data and...
Libby
Principal Associate Consultant
Libby specialises in helping organisations with project governance and programmes of change. She has a post-graduate diploma in voluntary sector management from Cass Business School, is a PRINCE2 project management practitioner, an MSP (managing successful programmes)...
Mark Luckins
Principal Consultant
Mark advises senior leadership teams to help them navigate the world of digital technology. He helps charities and third sector organisations determine the right digital, data and technology strategies to enable their mission. In his career, Mark has held various technology leadership roles and has achieved numerous certifications (ITIL, CISSP, PRINCE2, MCSE); academically, he holds a degree in “Operations Research” (better known today as ‘data science’). He helps charities grow the right organisational capabilities to support their current strategic priorities as well as generate value in the longer term. He advises on the specialist staffing and suppliers required to deliver as well as staff and SLT skills more widely. Mark often acts as a fractional “digital technology director” advising senior leaders on digital transformation agendas, major technology investments or simply how to make data and technology provide more value. Mark also regularly helps our clients to kickstart innovation or major new projects, or conversely to turn around stalling or failing change processes. Mark has extensive experiencing working across third sector organisations including marketing, fundraising, beneficiary/member service provision and corporate (finance, HR, IT/facilities). Mark has worked in large international charities (Plan International); the public sector (Houses of Parliament); small international charities (Marine Stewardship Council); UK charities (Crisis) and the education sector (ICAN). He managed teams of over 30 and has built teams from scratch. He has delivered major multi-million projects (CRM, website and data architecture) as well as smaller projects; and he is regularly involved in innovation and helping to save money and reduce overheads. He prides himself on providing commercially realistic, rightsized advice appropriate to the maturity of the organisation.
Libby
Principal Associate Consultant
"I chose a career in the sector because of its focus and ethos. As a consultant, I'm fascinated by the range of charities I work with and the opportunities to help organisations and people be more successful in what they do."
Libby specialises in helping organisations with project governance and programmes of change. She has a post-graduate diploma in voluntary sector management from Cass Business School, is a PRINCE2 project management practitioner, an MSP (managing successful programmes) practitioner and an Agile Project Management practitioner. She develops strategies and business cases, leads on project governance, coaches and mentors project managers and teams, and provides quality assurance and project reviews. Libby helps organisations achieve successful IT projects with activities such as business processes analysis, requirements identification, software selection and implementation. She works with organisations to achieve efficiencies and improvements in operational areas. A former senior manager with Sayer Vincent, Libby has extensive experience of the not-for-profit sector. She has worked with a wide range of clients including British Horse Society, Christian Aid, Crisis, Enham Trust, the Football Foundation, I CAN, RNLI, Sue Ryder Care, the Vegan Society, WAGGGS, Womankind and World Animal Protection. Before joining Sayer Vincent, Libby held several senior roles within charities, primarily international aid and development organisations. Libby is a member of the British Computer Society, The Chartered Institute for IT, and formerly was an advisor to the third sector project management forum. She has previously been a volunteer and trustee of a small charity that carried out holidays and other activities with disabled and socially disadvantaged children.
"Libby Hare was the consultant that we worked with on our IT change project. We achieved the change needed and our goals were met in an appropriate timescale."
Rachel Rand
Strategic Director - Finance and Corporate Services, NCB
"I would not embark on any IT project without first meeting with Adapta to understand how they feel they could support me. I have found their guidance and practical support invaluable…"