Future Thinking

"Adapta have been honest and realistic with us throughout. They are clear where they can add value and where we can do things on our own – so it feels like a partnership..."

"You have had a huge influence in our fundraising, and I would enthusiastically recommend you to other charities (and often have)..."

"Unlike many consultants, Adapta won’t tell you what you expect to hear. They will be very honest and challenging and, even if some of what they say is uncomfortable to hear, it means you end up getting better advice."

"I knew I could task them with my problem, and leave them to undertake the work in a professional yet friendly way, bringing their expertise and experience to the project…"

"I’m very pleased with the professional way that Adapta managed the project for the selection of MAP’s new accounting software. It was obvious that they have great experience in the charity sector and on the range of suitable accounting software currently on the market..."

"I would not embark on any IT project without first meeting with Adapta to understand how they feel they could support me. I have found their guidance and practical support invaluable…"

"Thank you to you and your team for developing and facilitating an excellent workshop. You fully understood our needs which were evident in the workshop structure and content…"

“Adapta helped BWC to quickly articulate its technology vision into a suite of workstreams and, provided support for each of them. Adapta were flexible and responsive throughout, adjusting their support to meet BWC’s needs.”

“Adapta were pivotal to the successful implementation of some mission critical change projects. They brought us expertise that we lacked and supported us through all phases including specification; design; tendering and implementation - and they were nice people to deal with – respectful of our values and way of working.”

“To achieve the level of change we saw in 6 months without the support of Adapta would have been impossible. Shortly after completing the project the pandemic hit. Without the work completed by Adapta, our organisation would not have been able to weather the pandemic and keep working.”

"Adapta's team provided invaluable guidance throughout every stage of the project. They expertly navigated the complexities of Dynamics CRM, offering clear explanations, practical solutions, and proactive problem-solving."

"I have always found Adapta to be professional, diligent and responsive in their work and the work they do produce is of a high standard, with a robust understanding of the needs of the charity sector. I would recommend working with Adapta as they consistently produce good results."

“Adapta’s real added value was in how they helped us understand how we could evolve to use data, digital and technology to support both our strategic objectives and the needs of our various audiences. We now have a focused plan of action, informed by their expert knowledge of the technology and partner landscape"

"ICT is an area where we do not have in-house expertise. There are now lots of companies trying to sell us services so it was very helpful to have independent and impartial advice."

"Adapta provided expert independent consultancy to Shelter, helping us to choose a new Supporter CRM. Their knowledge of the subject is invaluable, and this gave Shelter the assistance and reassurance it needed to make a good procurement decision."

"Thanks for all your invaluable help and guidance. We wouldn't be here without you. And don't think that you are escaping, we look forward to your ongoing support."

"We approached Adapta Consulting to help us select a new CRM for the charity. We spoke with a number of consultants but they were by far the best fit for us, and they did not disappoint!"

"Board members were very positive about the functional requirements we developed and we wouldn't have got to this point without your support. We've learnt from your support, and you never made us feel stupid so many thanks."

"Your review and report has proven invaluable in bringing focus to our current IT challenges and has given us a clear pathway through these challenges, as well as an excitement as we consider the potential still to be unlocked in a modernised IT infrastructure."

"Adapta were quick to understand our issues and needs going forward and their knowledge and expertise was evident in their suggestions. I would not hesitate to recommend Adapta Consulting to any organisation seeking independent IT support or advice."

"Adapta provided Woking and Sam Beare Hospices with a professional and truly independent consultancy service. Their advice was invaluable and having them on-board ensured that we could be completely transparent in our decision making and use best practice."

"The Field Studies Council received excellent support from Adapta on this project, and the resulting proposal was strongly supported by its trustees and is now being implemented."

"Adapta provided a professional service that was responsive to our needs and provided the expertise that we lacked. I would not hesitate to recommend them to any organisation who is exploring how to realise the potential of the 'digital world' in their organisation."

"Adapta provided expert advice to support our organisation whilst we assessed our website for its long-term suitability and development potential. Our contact was professional, knowledgeable and always happy to help."

"You delivered exactly what we were looking for."

"Adapta’s wide knowledge of IT systems and processes, combined with their flexible and adaptive approach, resulted in an honest and independent evaluation of the alternatives and risks."

"The review was challenging as it highlighted a number of areas for improvement. But a particular strength was the way in which Adapta communicated their findings and conclusions to us, enabling a constructive and forward-looking response."

"Adapta helped us to introduce rigour to the final versions of our business case and options paper. They provided an experienced and unbiased perspective, which ultimately guided our senior management in considering which decision to take."

"Reading the report, I felt that you managed to incorporate all the various points wonderfully well and I find the entire report very powerful indeed. Exactly the right tone, with a message that is clear and recommendations that we will be able to follow up on."

"Adapta always listened very carefully to our needs. They understood the complexities of membership organisations. Their broad range of experiences in the sector and of dealing with suppliers was invaluable to us."

"We got exactly what we needed from Adapta - challenge, experience, assurance, yet in a context where we've still internally owned the decision making."

"The all-staff training session offered excellent value for money. Key staff have been able to engage Adapta on a range of matters since and have always found the consultants offered sound practical advice without bias."

"Adapta led a review to help us assess our needs and options for supporter data systems. Adapta enabled us to make the right decisions about a critically important investment that will be invaluable work for many years to come."

"Adapta has an expert and practical approach that means we can be ambitious about what we want to achieve, but realistic about the work and planning required to get there."

"I would not hesitate to recommend Adapta’s team to anyone embarking on similar projects as the support from Adapta’s consultancy has been very personable, tangibly valuable, specialist and delivered in a way that best suits an organisation."

"I found the session to be a really good opportunity to come out of my day to day role and think strategically in the company of some peers and other experts."

"Thank you both so much for all the time you gave us today to discuss our database requirements. It was a tremendously stimulating workshop. I felt the construct of the afternoon was just right and I am grateful for the lack of jargon and for you both translating anything we did not fully grasp into digestible information."

"We have been served excellently by the team in our membership systems project. We remain highly satisfied customers!"

"Adapta has provided Oxfam with a professional and authoritative service. They gave us timely and well-targeted advice both about the CRM market and about sensible approaches to the project. They have a solid understanding of the charity sector."

"Adapta gave our charity the expertise, advice and resources to have confidence throughout our CRM procurement process. Adapta were vital in getting us over the line and were always there for us when we needed them."

"Adapta have a wealth of knowledge and experience and a calm and thoughtful approach. They identified the key issues quickly and worked with us to resolve the situation to our complete satisfaction. I would highly recommend them to any not for profit organisation."